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NO HATE – Time to work

The elections are finally over, and we have a new President, Donald Trump. Whatever you thought it might not happen, happened. A candidate outside of the political arena won and became the most powerful man on earth. Regardless if you are a liberal, conservative or non-partisan you have to agree, the comparisons cannot be made with Donald Trump and any other President, such a candidate has never been seen in the history of the United States nor any other country. The Electoral College added up and the results were clear, Mr. Trump became the 45th President, even if the majority of the popular votes brought Clinton as the favorite for more than 48% vs. 47%. The election is done, but not the work that is a head. Now what? Marching against the electoral college’s vote’s results … [Read more...]

¿Visita decente de Trump a México? Diálogos de Sordos eso, que ni qué.

No tengo ni palabras decentes para describir lo que paso el día de ayer. Trate de recordar todo el día, cuál de los candidatos a la Presidencia de los Estados Unidos halla sido invitado oficialmente por algún Presidente de México durante nuestra historia de diplomacia entre ambos países, las visitas oficiales si se encuentran resgistradas (1). Durante todos estos años, han ido varios representantes de visita, como Reagan a México cuando era precandidato al partido Republicano, siendo todavía Gobernador de California – y donde mi padre (Ariel Ramos Guzmán) lo conoció por primera vez, en el Aeropuerto de la Ciudad de México, donde solito esperaba su avión de regreso a casa. Pero nunca, bienvenidos OFICIALMENTE por alguna delegación del SRE (2) y menos por Presidente de la … [Read more...]

“Work like you own it”: not-so common sense in the service industry.

Last Wednesday, the Biltmore Hotel hosted Dr. Bryan K. William’s workshop and keynote speech concentrated on bettering the service industry. Albeit the keynote speech was engaging, it shed light on the not-so common-sense tips that help raise a company’s customer service and overall service, highlighting the loss of humanity in today’s corporate and cold business environment. Mr. Williams outlined 6 habits to enforce in the workplace in order to better service: for an employee to ask him/herself how and who he/she will “wow” today, to identify customer preferences, to give fellow teammates recognition, to be an ambassador of their workplace and company, to sign off work/personal service standards, and to acknowledge, resolve and own complaints and help avoid them in the … [Read more...]

Aggressive Ransomware campaign was recently released

A particularly aggressive Ransomware campaign was recently released.  It was observed and mention by several Companies around the world, their IT departments had notified that more than 120,000 E-Mails were sent daily over the last weeks. Ransomware is malicious software that encrypts files and demands payment for the decryption key. In the latest strain: The spam subject is an empty, “Fw:”, with a zip file attachment named: xls_convert_recipientname_randomnumber.zip. The body of the message indicates that the attachment contains requested invoices in Excel file format. The other campaign was sent with subject “Profile” containing a similar zip file attachment. The name of that attached file is: recipientname_profile_randomnumber.zip. As always, we suggest … [Read more...]

Latin America’s Top 50 Brands

Analyzing the 50 most valuable brands in Latin America is not an easy task. Last week Millward Brown and MPP just did that, released their fourth annual Brand in Latin America,  they analyzed the region's six top economies: Mexico, Brazil, Chile, Colombia, Peru, and Argentina (PDF Doc Report). The 83 pages reports includes a extend breakout of the top 50 brands by country, even do there is been a despite slow economic growth in Latin America, they rise a 2% y/y/y. Some of the highlights include; Mexico, 17 top 50 brands, $49.4 billion value, +15% y/o/y Brazil, 11 top 50 brands, $32 billion value, +5% y/o/y Chile, 7 top 50 brands, $19.4 billion value, -23% y/o/y Colombia, 9 top 50 brands, $19.3 billion value, -4% y/o/y Peru, 4 top 50 brands, $6.1 billion value, +15% … [Read more...]